Quick MSP calculator

Use the calculator below for rough numbers without saving. Open from an Estimate to link versions, autosave, and sync with Project Setup.

Managed Service Calculator

SLA/timezone premiums on cost, onshore/nearshore/offshore mix, and OTC roll-in.

Quick MSP sandbox

Run rough numbers without linking to an estimate. Open this page from an Estimate to autosave versions, sync rate cards, and move to review/approval.

Inputs

Sites / Regions

Per-site SLA, timezone, on-site retainer, and ticket intensity to mirror RFP matrices.

Site Name

Region

SLA Tier

Timezone Alignment

Auto 1.00x (based on alignment). Override in Advanced.

On-Site Required

Site Complexity

On-site retainer auto-set from complexity when on-site is required.

After-Hours Coverage

Adds an after-hours/on-call retainer per site (auto defaults, override below).

Users

Servers

Workstations

Network Printers

Mobile Devices

Monthly Cloud Spend

Site Profile

Ticket Intensity (tickets/user/mo)

Auto (based on SLA & profile)

Auto-set: 0.80 tickets/user/mo.

Site Name

Region

SLA Tier

Timezone Alignment

Auto 1.20x (based on alignment). Override in Advanced.

On-Site Required

Site Complexity

On-site retainer auto-set from complexity when on-site is required.

After-Hours Coverage

Adds an after-hours/on-call retainer per site (auto defaults, override below).

Users

Servers

Workstations

Network Printers

Mobile Devices

Monthly Cloud Spend

Site Profile

Ticket Intensity (tickets/user/mo)

Auto (based on SLA & profile)

Auto-set: 0.35 tickets/user/mo.

Using client calculations (not yet validated)

Managed Service MRC$151,473

Software & Licensing (Resold)$6,750

Resale Margin---

Onboarding / OTC$0

Total Deal Value$158,223

Estimated Gross Margin %---

Tickets / Mo (all sites)412.5

SLA multipliers applied on cost before gross-margining; risk reserve increases cost base prior to target margin.

Reads site catalog to suggest roles, pool mix, and rate guardrails.

We will align SLA, timezone, on-site, and device intensity by site to propose staffing by role and rate guidance.

Tooling (Bundled)$4,800

Shared Labor$4,800

Dedicated Labor$4,020

SLA/Timezone Adjusted TDC$106,031

Risk-Adjusted TDC$106,031

Sample Manufacturing Site (Gold)

TZ Factor 1 • SLA x1.5

Volume Costs$42,626

On-Site Retainer$2,500

After-Hours/On-Call$1,500

Shared Labor Share$3,600

Dedicated Labor Share$3,015

Tooling Share$3,600

SLA/Timezone Adjusted$85,262

Sample Sales Office (Standard)

TZ Factor 1.2 • SLA x1

Volume Costs$13,903

On-Site Retainer$0

After-Hours/On-Call$0

Shared Labor Share$1,200

Dedicated Labor Share$1,005

Tooling Share$1,200

SLA/Timezone Adjusted$20,770